FAQ

FAQ - Thick Boys Only

Welcome to Thick Boys Only! Below are some frequently asked questions to help you make the most of your shopping experience. If you have any other inquiries or need further assistance, don't hesitate to contact our customer support team at support@thickboysonlyapparel.com

1. What is Thick Boys Only? Thick Boys Only is an inclusive apparel company that celebrates body positivity and self-expression. We're creating spaces to celebrate men that define themselves as thick! We offer a wide range of stylish and comfortable clothing specifically designed for people of all shapes and sizes.

2. What sizes do you offer? Our sizes are inclusive, ranging from small to XXXL. We believe that everyone should have access to fashionable and well-fitting clothing, so we strive to accommodate all body types.

3. How do I find the right size for me? To find your perfect fit, please refer to our detailed Size Guide located on each product page. The Size Guide provides measurements and recommendations to ensure you select the right size for your body type.

4. What payment methods do you accept? We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.

5. How can I track my order? Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor your package's delivery status on our website or the shipping carrier's website.

6. What is your shipping policy? Please refer to our Shipping Policy page for detailed information on order processing times, shipping methods, delivery times, costs, and more.

7. Do you offer international shipping? Currently, we only offer shipping within the USA. Unfortunately, we do not ship internationally at this time, but check back for updates!

8. Can I make changes or cancel my order after it's been placed? We strive to process and ship orders quickly to ensure timely delivery. If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

9. What is your return/exchange policy? For information on our hassle-free return and exchange policy, please visit our Return Policy page. We want you to be completely satisfied with your purchase, and we are happy to assist you with any returns or exchanges.

10. How can I contact your customer support team? You can reach our friendly customer support team via email at support@thickboysonlyapparel.com. We're here to help and address any questions or concerns you may have.

11. Are there any discounts or promotions available? To stay updated on our latest promotions, discounts, and exclusive offers, sign up for our newsletter or follow us on our social media channels. We frequently run special deals to reward our valued customers.

Thank you for choosing Thick Boys Only for your apparel needs. We appreciate your support and look forward to serving you with top-quality products and exceptional customer service!